Terms of Service
1. Acceptance of These Terms
These Terms of Service govern your access to and use of the Syncluv app and related services. By creating an account, connecting a device, using AI features, or otherwise using the app, you agree to these Terms and our Privacy Policy.
2. Eligibility
You must be at least 18 years old to use the app. By using the app, you confirm that you are at least 18 and legally able to enter into these Terms.
3. Account Responsibilities
- You are responsible for keeping your account credentials secure.
- You must provide accurate information and keep it up to date.
- You may not use another person's account without permission.
- You are responsible for activity that occurs under your account.
4. Device Connection and Safe Use
The app may allow you to scan, connect, and control compatible Bluetooth devices. You are responsible for using connected devices safely and in accordance with product instructions. Do not use the app or connected devices in a way that may cause harm, violate another person's consent, or violate applicable law.
5. AI Features
The app may include AI companion, AI chat, AI video recognition, or related features. AI output may be inaccurate, incomplete, or inappropriate. You should not rely on AI output as professional, medical, legal, financial, or safety advice.
You may not use AI features to create, request, upload, transmit, or distribute illegal, abusive, exploitative, hateful, violent, deceptive, or otherwise harmful content.
6. User Content
You may submit content such as messages, photos, videos, feedback, profile information, or reports. You retain your rights in your content, but you grant us the rights needed to operate, provide, improve, secure, and support the service.
You are responsible for ensuring that you have the rights and permissions needed for any content you submit.
7. Prohibited Conduct
- Do not use the app for illegal, harmful, abusive, or non-consensual activity.
- Do not attempt to reverse engineer, disrupt, overload, scrape, or attack the service.
- Do not upload malware, harmful code, or content that violates the rights of others.
- Do not impersonate others or misrepresent your identity.
- Do not bypass safety, moderation, permission, or access-control mechanisms.
8. Feedback, Reports, and Moderation
We may provide feedback, reporting, blocking, or support tools. We may review reports, restrict content, suspend accounts, or take other action when needed to protect users, comply with law, or enforce these Terms.
9. Third-Party Services and Links
The app may include links, integrations, payment services, AI services, hosting providers, or other third-party services. We are not responsible for third-party services, and their own terms and privacy policies may apply.
10. Purchases and Tokens
If the Android app offers paid features, tokens, or other in-app purchases, those purchases are processed through Google Play Billing where required by Google Play policy. Refund requests for Google Play purchases are handled according to Google Play's refund policy and applicable law. Pricing and availability may change.
11. Account Deletion and Termination
You may delete your account inside the app through the account or profile settings when available, or contact us to request assistance. We may suspend or terminate access if you violate these Terms, create risk, or use the service unlawfully.
12. Intellectual Property
The app, software, design, text, graphics, logos, and service content are owned by us or our licensors and are protected by applicable laws. These Terms do not transfer ownership of our intellectual property to you.
13. Disclaimers
The service is provided on an "as is" and "as available" basis. We do not guarantee that the service will be uninterrupted, error-free, secure, or suitable for every use case. To the maximum extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
14. Limitation of Liability
To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, profits, goodwill, or business opportunities arising from your use of the service.
15. Changes to These Terms
We may update these Terms from time to time. The effective date at the top shows when this version applies. Continued use of the app after changes become effective means you accept the updated Terms.
16. Contact
If you have questions about these Terms, contact us at custom@syncluv.net.
These Terms apply to the Syncluv app and related services.